At SSWING, we are committed to delivering high-quality products and exceptional service to our customers. Please review the following terms regarding shipping and returns to ensure clarity and transparency in your shopping experience.

Processing Time: Most orders are processed and shipped within 2-3 business days of purchase. Please note that processing times may vary during high-demand periods or holidays.
Shipping Methods: We offer standard and expedited shipping options, depending on your location and preferences. Shipping times are calculated at checkout based on your selected method.
Domestic Shipping: Orders within the United States typically arrive within 3-7 business days after processing. Expedited shipping options may reduce this timeframe.
International Shipping: We currently ship to select countries worldwide. Delivery times for international orders vary and may take 7-14 business days, depending on your location and customs clearance.
Shipping Confirmation: Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

Damaged or Incorrect Orders: If your order arrives damaged or if you receive the wrong item, please contact our customer support team within 5 business days of delivery. We will work with you to resolve the issue promptly.

Lost Packages: If your package has not arrived within the estimated delivery window, please reach out to us for assistance. SSWING is not responsible for lost packages due to incorrect shipping information provided by the customer.

All Sales Final: At SSWING, all sales are final. Due to the nature of our products, we do not accept returns or exchanges.
‍Defective Items: In the rare event you receive a defective item, please contact our support team within 5 business daysof receiving your order.
We may require photographic evidence of the defect and will provide a resolution at our discretion.

Once an order has been placed, we are unable to guarantee modifications or cancellations. If you need to update your order, please contact us immediately. We will do our best to accommodate your request if the order has not yet been processed.

For international orders, customers are responsible for any customs duties, taxes, or additional fees that may apply upon delivery. SSWING is not liable for these charges, as they are determined by your local customs office.